Effective Date: September 1, 2025
Welcome to Hair by Vera Long. By accessing or using our website, services, or purchasing
our products, you agree to be bound by the following terms and conditions. Please read
them carefully before using our site or services.
- General Information
Hair by Vera Long (“we,” “our,” or “us”) provides high-quality, 100% human hair extensions
and wigs. These Terms and Conditions apply to all users of the site and customers of our
product - Product Descriptions
We strive to provide accurate descriptions and images of our products. However, due to
variations in monitors, lighting, and natural characteristics of human hair, colors and
textures may appear slightly different in person. Hair by Vera Long does not guarantee that
product descriptions or other content are 100% error-free.
- Pricing & Payment
All prices are listed in U.S. Dollars. We reserve the right to modify product pricing at any
time without prior notice.
We accept major credit/debit cards and other payment methods provided at checkout.
Payment must be received in full before orders are processed or shipped.
- Order Processing & Shipping
Please review our Shipping Policy for details on order processing times, delivery methods,
and tracking. We are not liable for delays caused by shipping carriers or incorrect
addresses provided by the customer.
- Returns & Exchanges
Due to the hygienic nature of hair extensions, all sales are final. We do not offer refunds,
returns, or exchanges unless the item received is defective or incorrect. If there is an issue
with your order, please contact us within 3 days of delivery at: hair@veralonghair.com.
- Intellectual Property
All content on our website—including text, images, logos, product names, and branding—
is the intellectual property of Hair by Vera Long and may not be used or reproduced without
written permission.
- User Conduct
By using our website, you agree not to:
Violate any laws or regulations.
Transmit harmful code or interfere with website functionality.
Misrepresent your identity or make fraudulent purchases.
- Limitation of Liability
Hair by Vera Long is not liable for any direct, indirect, incidental, or consequential damages
that result from the use or inability to use our products or services. Use of our products is
at your own risk, and results may vary depending on individual care and usage.
- Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we
collect, use, and protect your personal information.
- Governing Law
These Terms and Conditions are governed by the laws of the State of California, without
regard to conflict of law principles. Any disputes will be resolved exclusively in the
appropriate courts of California.
- Updates to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes
will be posted on this page with an updated effective date. Continued use of the site or
services after changes constitutes acceptance of the new terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us: hair@veralonghair.com