Shipping Policy

At Hair by Vera Long, we are committed to delivering your premium hair extensions safely, quickly, and efficiently. Please review our shipping policy below.

Processing Time
1. All orders are processed within 1–3 business days (excluding weekends and holidays).
2. Orders placed after 3:00 PM PST will be processed the following business day.
3. You will receive a confirmation email once your order has been shipped, along with tracking information.

Shipping Rates & Delivery Estimate: We offer the following shipping options at checkout:

Shipping Method Estimated Delivery Time Cost
Standard Shipping (US) 3–5 business days Calculated at checkout
Expedited Shipping (US) 1–2 business days Calculated at checkout
International Shipping 7–14 business days Varies by destination

Note: Delivery times are estimates and may be affected by weather, carrier delays, or customs processing.

Order Tracking
Once your order has shipped, you’ll receive an email with tracking information. You can track your package using the link provided.

Shipping Locations
1. We currently ship to all U.S. states and territories.
2. International shipping is available to select countries. Customers are responsible for any applicable customs duties or import taxes.

Incorrect Address Disclaimer
Please ensure that your shipping address is correct before placing your order. Hair by Vera Long is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as “Delivered” by the carrier. If this occurs, please contact the shipping carrier directly or email us at: hair@veralonghair.com for assistance.