Privacy Policy

Effective Date: September 1, 2025
Hair by Vera Long (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or make a purchase.

    1. Information We Collect
      We may collect the following types of personal information:
      1. Contact Information: Name, email address, shipping/billing address, phone number.
      2. Payment Information: Credit/debit card details (processed securely via third-party payment processors; we do not store your full card details).
      3. Order Information: Purchase history, order details, preferences.
      4. Website Usage: IP address, browser type, device information, and usage patterns collected via cookies or analytics tools.

    1. How We Use Your Information
      We use the information we collect for the following purposes:
      1. To process and fulfill your orders
      2. To communicate with you about your order or our services
      3. To improve our website and user experience
      4. To send promotional offers or updates (only with your consent)
      5. To prevent fraud and ensure the security of our services

    1. Sharing Your Information
      We do not sell, rent, or trade your personal information. We may share your information
      with trusted third parties only as necessary to:
      1. Process payments (e.g., Stripe, PayPal)
      2. Fulfill orders and shipping (e.g., USPS, UPS, FedEx)
      3. Provide website hosting or analytics services (e.g., Shopify, Google Analytics)

    1. Cookies and Tracking Technologies
      We use cookies to improve website functionality, remember your preferences, and analyze traffic. You can adjust your browser settings to decline cookies, but some features may not work properly without them.

    1. Your Rights & Choices
      You have the right to:
      1. Access, update, or delete your personal information
      2. Opt out of marketing emails by clicking “Unsubscribe” at the bottom of any promotional message
      3. Request information on how your data is used
      To exercise any of these rights, contact us at: hair@veralonghair.com.

    1. Data Security
      We take appropriate security measures to protect your personal information, including
      encryption, secure servers, and limited access controls. However, no method of
      transmission over the internet is 100% secure

    1. Children’s Privacy
      Our website is not intended for users under the age of 16. We do not knowingly collect
      personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

    1. Third-Party Links
      Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

    1. Changes to This Policy
      We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website means you accept the updated terms.

    1. Contact Us
      If you have any questions about this Privacy Policy or how we handle your data, please contact us: hair@veralonghair.com